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Dental Professionals:

Why do I need to sign on?

To protect your privacy and the privacy of your patients. You need to login to add, update or import patient data, make profile updates or send messages directly to your patients and colleagues.

I don't have a user ID or password

Register for your new account here: click here

Contact our Sales department: click here

I forgot my user ID or password

Select one of the following options if your misplaced your login credentials:

I have a user ID, E-mail and Password but still can't sign on

If you are unable to login after receiving your login credentials through the Forgot User ID or Forgot Password forms via email, please contact our support department directly here: click here

Unable to login because of Account Renewal

If you have a Premium account and your payments are not up to date you will need to remit payment and renew your account to continue use of the application.

My E-Mail has Changed AND User ID is unknown

If your e-mail address has changed AND user ID has been misplaced, please contact our support department directly here: click here

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Patients:

Why do I need to sign on?

To protect the privacy of your information, you need to login to review or respond to your treatment information and send messages regarding your dental health to the professional administering your account.

I don't have a user ID or password

Please contact your dental office directly if you do not currently have an account or believe your contact information is out of date.

I forgot my user ID or password

Select one of the following options if your misplaced your login credentials:

Your Dentist or Specialist may have made your account 'Inactive'. Contact your dental office directly regarding your account status.

My E-Mail, Phone or Address has changed

You can update your contact information within your 'Profile' settings after login. If you are unable to login because your E-mail address has changed AND User ID is unknown, please contact the dental professional administering your account directly.

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